After a meeting today, I shot off the minutes of the meeting as an email. The content was limited to the attendees, decisions made and subsequent tasks. I noticed my project manager creates the MoM as a Word document, places it in a folder for the project in a file server. I wonder what is the right approach.
Mine ensures that the notes are visible with no extra effort. The recipients can always search for it in their emails; Google Desktop would index it and the purpose of the minutes is served. Everyone is informed, and the information is available whenever needed.
What about the project manager's approach? The information is always there, but do people read it and comment about it? I doubt. This is probably the CMM/ISO kind of quality. Not my kind!